About Us

Welcome to Online Otaku! We're a bunch of enthusiastic fans who decided to convert their passion into an online store that ships to over 200 countries! It all started on a visit to Anime North, our favorite Anime convention in North America. We were at a retail stall and were interested in a display figure of Goku. It was the last one and a display model, so we requested a discount. They said "no." We said at least let us hold it, and they again refused. Well, being the passionate otaku we were (plus Goku looked amazing!), in the end we made the purchase. We brought it home, only to find the pieces fell apart at the slightest touch! No wonder they didn't want us to touch it! Just imagine how many others were deceived by these guys, giving all anime merchandisers a bad name.

Here we'd like to quote the great Toni Morrison — 'If there's a book that you want to read, but it hasn't been written yet, then you must write it.' In our case, we couldn’t find a store we could trust that sold the kind of stuff otaku want and need! So we decided to open a store for only the most passionate anime fans, which was transparent, had a generous return policy and offered great discounts; a store for otaku by otaku! Thus, Online Otaku was born! We hope you’ll like it as much as we did building it! Our prime goal was to create a shopping experience where you can easily find whatever anime merchandise you need and be 100% satisfied with it for life!

Feel free to drop us a line using the contact button below if you have any questions or would like to know more about us (or happen to be the retailers that cheated us…we’ll still be nice, we promise!)

Why Us

Our team is passionate about making it easier for you to shop online.
We care about your time so we try our best to make your shopping experience pleasant, seamless and hassle-free.
We're committed to offering the lowest prices and also frequent promotions and seasonal sales.
We hope to build relationships with our customers so we'll do everything we can to ensure you’re satisfied.

Our Core Values

  • Be Adventurous, Creative, and Open-Minded
  • Create Long-Term Relationships with Our Customers
  • Pursue Growth and Learning
  • Inspire Happiness and Positivity
  • Make Sure Our Customers are Pleased

Our Partners

For your convenience we’ve partnered with several organizations.

MEET OUR TEAM

Our team is made up of experienced developers, designers and marketers who do their best to create an interface that is comfortable to use. It is vital for us to make your shopping easy and pleasant.

  • Theresa
    Marketing Manager
  • Jeff
    Web Developer
  • Brian
    Team Lead
  • Louis
    Customer Support
  • Vicky
    Customer Support

Keep in contact with us

We're continually working on our online store and are open to any suggestions. If you have any questions or proposals, please do not hesitate to contact us.

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